Refund policy

Refund Policy – The Pink Kloset

At The Pink Kloset, we want you to absolutely love your purchase. While we do not offer refunds, we are happy to offer exchanges or store credit under the following conditions:

Exchange & Store Credit Terms:

• All sale items, white clothing, and lace clothing are final sale and not eligible for exchange or store credit.

• You must contact us within 3 days of receiving your order to request an exchange or store credit.

• All returned items must be in original condition — unworn, unwashed, and with original tags attached. Items that do not meet these requirements will be refused.

How to Initiate a Return:

To request an exchange or store credit, please email us at quinaskloset.info@yahoo.com with your order number and reason for return.

Important Return Information:

• Customers are responsible for all return shipping costs.

• Please ensure you obtain tracking information for your return; we are not responsible for lost or untraceable packages.

• Once we receive your return and it meets our return criteria, we will process your exchange or store credit within 1–3 business days.

• If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with photos and details.

Thank you for choosing The Pink Kloset. We appreciate your support!